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user experience

This tag is associated with 4 posts

Mind the gap: mobile consumers want more control over the mobile experience

By pfhagermark ⋅ March 23, 2009 ⋅ Post a comment

I just read an interesting study by Zogby at the Skype blog. It puts some numbers on one of the glaring anomalies with mobile media. The consumers is almost treated as an obstacle in the value chain. There is still work to be done when you read facts like these. Note: Study based on 3000 users in US, UK, [...]

Note to self: user, user & user

By pfhagermark ⋅ March 3, 2009 ⋅ Post a comment

The starting point for developing a mobile service starts in the same place. Everytime. The User. Period. It is obvious and common sense. Not in the mobile industry though. I am glad to see there was a “whistleblower” in action at MWC09 the other week. Steve Bell ex-Motorola is pretty bold but right in his [...]

Why do we make phone calls?

By pfhagermark ⋅ February 24, 2009 ⋅ Post a comment

Time to get a bit philosophical about the whole mobile thing. It must be the sun and the early signs of spring here in Provence on my mini-holiday that inspire me to this thinking. Norman Lewis of Wireless Grids asked this brilliant question in the header – Why do we make phone calls? He wants us [...]

Let's get together to get it together

By pfhagermark ⋅ December 2, 2008 ⋅ Post a comment

On the train back from the European Venture Summit in Dusseldorf. I was kindly invited to participate on a panel around online gaming. I was there as “the mobile guy”. A great discussion on the need for better experiences emerged. You do not need to read much of my blog to realize that this struck [...]

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